Technical Maintenance & Facility Management

21 Apr.
Customer success

Maintenance contract for the Hermès production facility in the Gironde

In January 2021, VINCI Facilities Industrie Aquitaine won the multi-technical maintenance contract for the production workshop where the legendary Hermès bags are made, in Saint-Vincent-de-Paul near Bordeaux (France).

 

Three hundred of the luxury brand’s employees will soon begin work in this brand- new 6,000 square-metre facility.

 

Here, business unit manager Thomas Martin summarises the key features of the contract.

 

Project origin

 

We heard about this project very early on from our Engineering & Works counterparts, who were involved in building the facility. We knew that a tender process would soon begin for this contract and that we needed to prepare our response.

 

The Building Solutions business units mobilised on this project were:

  • Chatenet : photovoltaic, BMS, video surveillance, anti-intrusion systems, access control
  • Santerne Aquitaine : power supply

What made the difference

 

The customer is known for their high expectations in terms of CSR. Clearly, their choice would be a provider that could offer a solution involving adapted (disability-friendly) companies. And so, we naturally turned to our colleagues at VINCI Facilities Entreprise Adaptée (VFEA) to involve them in the project.

 

Unlike our competitors, who allocated a tiny portion of the technical provision to an adapted company, we decided to entrust almost all the working hours to VFEA (960 per 1,000 recorded hours annually). The subcontracting portion will be kept in-house.

 

This 50-50 combination with VFEA made the difference and helped us win the contract!

 

Services provided

 

Complete multi-technical maintenance contract including all on-site batches (HVAC, plumbing, power supply, ELV, etc.) A VFEA technician will be on site part-time five days a week.

 

Energy component

 

The building is highly advanced in terms of energy efficiency. It is equipped with a direct-use solar energy system including new Siemens MicroGrid technology that enables the storage of the energy produced and the reinjection into the network. It is an artificial intelligence that requires 1 year of learning to be optimal. It takes into account the consumption profile and the weather forecast.

 

On the maintenance side, these energy issues will result in the implementation of an Energy Performance Contract at the end of the first year of operation.

 

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Congratulations to Caroline Digeon, the incubator project manager who ran this project with great flair from start to finish!

 

Contract duration: 3 years

Value: €70,000 per year

THE COMMUNICATION TEAM

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