Technical Maintenance & Facility Management

19 Jun.
Customer success

LUMA Foundation chooses VINCI Facilities

VINCI Facilities Tertiaire Provence Sud has been selected to manage an extended multi-technical maintenance contract at the LUMA site in Arles.

 

The seven year, €1.2m per year contract covers HVAC, electricity, building envelope, and kitchen and swimming pool equipment.

 

LUMA Arles is a contemporary arts centre where artists and researchers work together to create exhibitions and art projects. The site is an archipelago of 18 buildings and 105 apartments with a combined surface area of 45,000 sq. metres, with facilities ranging from a historic hotel to a gourmet restaurant, world-class exhibition spaces and a high-tech high-rise.

 

This contract is the result of three years of preparation during which the VINCI Facilities teams gained a full understanding of the customer’s goals and expectations and presented their own expertise and project references to the customer. This is VINCI Facilities largest-ever local project!

 

To meet the customer’s high responsiveness and service standards, two teams were set up. One is in direct contact with the customers and the public (Front Office), the other working behind the scenes (Back Office) on the facilities (kitchens, cogeneration, photovoltaic solar, data room, etc.).

 

The rollout and operations teams were also strengthened. The first is headed by Patrick Roucaute (RD Director of Operational Performance) and the second by Eric Marafico (PMS Operations Manager). The entire project is overseen by Matthieu Colotte, a project manager who joined VF PMS in January specifically to handle this contract.

 

The contract includes substantial goals in terms of energy efficiency (net zero, biodiesel cogeneration units and solar farm), environmental protection (HQE operation certification) and social development (growth of local employment and the local economy in Arles).

 

To find out more, re-read the article : LUMA: prefabrication in electrical distribution

THE COMMUNICATION TEAM

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