Technical Maintenance & Facility Management

08 Dec.
Customer success

General Electric again shows its confidence in VINCI Facilities

In 2020, VINCI Facilities gained a foothold at General Electric thanks to an outstanding commercial offer led by project manager Frederic Choffard and sales manager Sébastien Naudet. The teams’ responsiveness and the Surikatt* client portal provided instead of their CMMS won the customer over.

 

This initial success gave the teams a platform to respond to the fresh call for tenders for three industrial sites and to extend their offering to all General Electric assets in the region.

 

In partnership with the cleaning company GSF, VINCI Facilities created a comprehensive facility management offer including energy and heating/cooling management, cleaning, snow clearance, etc.

 

Sandy Thiemard, Business Unit Manager of VINCI Facilities Bourgogne Franche-Comté, explains: “Dealing with General Electric was made more complicated by past events: we had to redouble our efforts to prove to them that we are a worthy trusted partner. We were successful thanks to our excellent relationship, which enabled us to win this new contract with ease. The contract start date is set for 1 January 2022, but we are already holding weekly meetings with the customer.”

 

Contract duration: 3 years

Value: €2 million (€1.3 million for VINCI Facilities)

 

*Surikatt is a 3D building digitalisation platform that allows live monitoring of on-site requests for assistance.

THE COMMUNICATION TEAM

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