MONEXT places its trust in VINCI Facilities
Monext has awarded a Facility Management contract to VINCI Facilities covering its four sites in Aix en Provence and Manosque (France).
The full FM contract was awarded on the basis of the support, advice and innovative solutions provided by the VINCI Facilities teams.
Founded in 2008, MONEXT helps banks, fintechs and merchants create value based on online and mobile payment and loans outside France. The company, a powerful e-payment player, has its own data centers and hosts those of its customers (Visa, Cetelem, Mastercard, Paypal, etc.).
The three-year renewable FM contract includes comprehensive resources at two data centers and the Monext offices (multi-expertise maintenance, green spaces, mail, cleaning, etc.). The work is to be carried out in existing buildings until all personnel move to a new site scheduled for handover in 2022.
The main customer expectations are:
• Technical and performance requirements: no interruption of operations
• Overall optimisation of operating costs
• Improved quality of service via professional general resources management
• Support for innovation and services in operating the new site.
The customer’s reasons for selecting VINCI Facilities were:
• Co-construction of the overall bid with the customer
• Total transparency in drawing up the bid
• Proposed technology and service innovations for the future site
“The Monext contract is a real challenge for our team. We are taking on board the specific site features and end-user needs. Data center equipment requires uninterrupted vigilance and leaves no room for error. After these first few months of operation, our methodology and tools are in place and our technicians have been identified and integrated. Our customer has high expectations for this contract and that is what makes the challenge so much more exciting!” Malika Hammadi, Project Manager, Monext
Find out more information about Monext here
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