Technical Maintenance & Facility Management

02 Apr.
Customer success

Five years of full Facility Management for Dentsu Aegis Network

In France, Dentsu Aegis Network (DAN) develops state-of-the-art expertise and one-of-a-kind know-how for its customers in media and digital marketing communications.

 

In 2018, DAN decided to outsource general services in order to better control overheads and looked for a partner with a reputation for professionalism.

 

The team of VINCI Facilities Numea took up the challenge and rapidly gave the customer a presentation showing the strength and assets of our group combined with the agility of our business units.

 

The business unit then focused on the customer’s overall FM expenditure to identify potential gains and put together a customised ad hoc bid.

 

A small project team, confidential management of the project and eight months of collaborative work enabled VINCI Facilities to sign the full FM contract.

 

The project, located in Courbevoie near Paris, covers two buildings with a floor area of nearly 19,000 square metres within the Les Renardières property complex.

 

The contract also includes an annual improvement plan and substantial internalisation and consultation work. Dentsu Aegis Network also asked VINCI Facilities to provide FM services for its national agencies.

 

The five-year, €8m contract entered into force on 2 January 2019.

 

Services provided by VINCI Facilities:

  • Multi-technical maintenance
  • Elevating devices
  • Regulatory inspections
  • Waste management and cleaning
  • Reception & mailroom
  • Green spaces
  • End user services

 

Reasons given by the customer for selecting VINCI Facilities:

  • Professional approach throughout the negotiating process
  • Seamless and structured management of personnel taken over
  • Project team: Claire Bocquel, Naïma Agharmine, Vincent Sadoulet, Aurélie Alègre & Purchasing
  • Good working relationship between VINCI Facilities and Dentsu Aegis Network
  • Acknowledged expertise

 

THE COMMUNICATION TEAM

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