Technical Maintenance & Facility Management

20 Sep.
Customer success

VINCI Facilities has won a contract in the Luxury sector with Galeries Lafayette

 

The Galeries first opened its doors in 1894 in a 70m2 retail space located on rue La Fayette in Paris. Three years later, the founding cousins bought the entire building and Galeries became Les Galeries Lafayette. The Parisian retailer built on its success by acquiring four nearby buildings, constructing an immense dome in 1912 and inaugurating stores beyond the borders of mainland France.

 

Nowadays, Galeries Lafayette Paris Haussmann brings together over 3,500 brands from around the world, is home to 25 restaurants and receives nearly 40 million visitors each year. In Spring 2018, as both owner and occupier of the stores, Galeries Lafayette launched la saison, pas le magasin (the season not the store), a high-level call for tender to review the management and organisation of its outsourced multi-technical maintenance service, which for the last four years had been provided by Steam’O.

 

It is a considerable challenge for Anna Le Rest and her teams to roll out the process on a virtually industrial scale across the six buildings covered by the contract, equal to a surface area of 180,000m2.

 

The contract, which comes into effect on 1 October, applies to the Paris Haussmann site for a three-year period.

 

Galeries Lafayette interior in Paris

 

Services provided by VINCI Facilities:

  • Handling and management of intervention requests
  • Maintenance of HVAC and smoke extraction systems, plumbing, BMS and relamping*
  • Management of relamping operations throughout the entire Galeries Lafayette
  • Network Cleaning and Maintenance

 

Reasons why the client has chosen VINCI Facilities:

  • Attentive and considerate of the clients’ concerns throughout the consultation process
  • Forward-thinking and bespoke service specifically developed for Department Stores
  • Organisation and the profiles of those presented
  • Assignment of 12 FTE, including a full-time supervisor responsible for operational efficiency
  • Impressive presentations tailored to the luxury segment

 

The VINCI Facilities Retail & Commercial Property team is kicking off the new season in style!

 

 

*relamping: the process of modernising the lighting systems by replacing obsolete and unsuitable lamps and lighting sources.

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