La Factory is trialling a services portal!
On 28 January, VINCI Energies launched MyFactory, a new digital space dedicated to employees of La Factory. And the aim of this new space? To provide a mobile and internet portal offering the building’s occupants to access its full range of services from a single entry point.
In La Factory, as with many spaces currently, there are so many applications and digital tools in effect that building users sometimes struggle to keep track of them all. First, there are the personal applications we use to monitor traffic and public transport updates, news and weather. Then add the increasing numbers of interfaces for workplace services: catering, maintenance, booking meeting rooms, etc. Not forgetting that every group has its own set of these tools that are now so integral to our working lives. All of which means that building users have to juggle myriad applications, tools and passwords on a daily basis.
To address this problem and maximise comfort and quality of work life for its building users, but also in response of a growing demand from our customers, VINCI Facilities decided to try the solution Geolys designed by the startup Tevolys. This all-in-one solution can aggregate the multiple services of a building in a single portal but also interface with our ticketing tool for service requests.
Even though this portal was primarily made to improve occupants experience, it also is a great tool for our clients to know how their spaces are really being used. Moreover, it is a genuine digital ally for our hospitality managers in their site animation, even from afar.
La Factory, the VINCI Energies space dedicated to experimentation and innovation, was picked to perform this full-scale test. With around 100 building users, this tertiary office site has already enabled the project team to identify some of the obstacles and areas for improvement involved in a rollout like this. Building users at La Factory started testing the new portal on 28 January. The trial will continue for at least a year.
This POC and should make it possible to narrow down what customers really need and will subsequently help identify the best solution to offer them.
Project contact: Laura Galliker
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